1. Log in to https://robotrader.piranhaprofits.com. Then navigate to Dashboard.
2. Open RoboRay dashboard by clicking 'Access Roboray'
3. Please navigate to the Virtual Machine by clicking “Access your VM” on robo.piranhaprofits.com Dashboard.
4. Please close IB Driver / IB Gateway application running in the VM.
5. Activate AutoInvestDesktop application. Navigate to Settings Menu.
6. Please ensure to note down your AutoInvestDesktop Basic & Advanced trade settings configuration since the next step cannot be undone.
7. Under AutoInvestDesktop application, click Help > Reset All Settings
8. Re-launch IB Driver and this time, connect with the correct username.
9. Re-launch AutoInvest Desktop application and follow the connection steps.
Disclaimer:
Any materials presented in this help center are provided to you for informational purposes on the technical aspects of the software solution only and do not constitute financial advice, investment advice, trading advice or any other advice or recommendation of any sort given or endorsed by Piranha Profits Pte Ltd. Piranha Profits Pte Ltd also provides no guarantee that such information and publications are accurate, up to date or applicable to the circumstances of any particular case.