Help Center

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Help Center

General FAQs

General FAQs

Do you have a physical office I can visit?

How can I contact the Masterclass Team?

What’s the difference between the On-Demand Courses and Masterclasses?

How is Wealth Academy™ different from Whale Investor™?

How is Price Action Manipulation™ Course different from XSPY Trader™?

Logging In

How to access my purchase(s)?

Forgot Password: How to Access Your Course Again!

Forgot Password: How to Access Your Playbook Again!

Managing Member Account

I cannot find my purchased course(s), membership(s), and/or subscription(s)

How to Manage Your Email Preferences

How to check your UIP/OTP/PTP subscription expiration date?

Discord Access & Support

What are the steps to join the Piranha Profits Discord Community Channels?

How can I have access to the newly purchased courses/subscription channels in Discord?

How do I open a ticket on Discord?

What will happen to my Discord access after renewing my subscriptions (UIP/OTP/PTP)?

Why must I follow the community rules to join the Discord Community Channels?

Why I can't verify my phone number on Discord?

How to disable Direct Messages (DM) in Discord

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Support Group & Payment

Which email address should I contact if I want to ask inquiry or assistance?

Can I talk to someone directly via WhatsApp?

Can I use my credit card to subscribe to the Playbooks/Membership/On-demand Courses?

Can I pay via bank transfer?

Can I pay in installments or split payments?

Do you offer a refund?

I followed the steps to join the on-demand course, membership and Playbook Discord group and typed "?Help," but I received the error message.

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