Support Group - Discord
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      What are the steps to join the Piranha Profits Discord Community Channels?

      The Piranha Profits Discord Community Channels are exclusives for our students who enrolled to the Mastery Package/Level 2/Whale Investors On-Demand courses/Playbook subscriptions and Masterclass programs.

      We have a strong pool of community within our school and this allows new or old Traders or Investors to ask related questions in the Discord Channels. 

      You may watch the video tutorial below on how to join the Discord Community Channels!

       

       

      Joining the Discord Community is easy.

      What you need to do is to click on the invite link via email after you have enrolled in the On-Demand courses/Subscriptions/Masterclass programs, or, you can log in to your course curriculum via:

       

      What do you do after you have clicked on the Discord Invitation link?

       

      For NEW Discord User (if you do not have any Discord account):

      • Create an account
        1. Type in your username. Your username should be your last name as part of our community guidelines. If your username is taken, please include in a unique number at the end. For e.g.: test12345
        2. You will need to fill up your Date of Birth and your email address and password. Please ensure your email address is active/in use as verification code will be sent to your email address to verify your account.

      For EXISTING Discord User (if you already have a Discord account):

      • Log in with email address
        1. Click on the "Already Have An Account?" hyperlink button.
        2. Type in your details 
      • Log in with Scan QR code
        • To scan QR code, please ensure you have log in to your Discord account before scanning the QR code in your Discord application. 
        • With your device (phone/tablet/etc), go to your Discord application, go to your profile and select "Scan QR code".
      • Forgot Password
        1. Type in your Discord registered email address and click on "Forgot Your Password" hyperlink button.
        2. Go to your email inbox and retrieve the reset password link from Discord.
        3. Reset your password and re-login using your new password. 


       

      What do I do after log-in/sign-up?

       

      For EXISTING Piranha Profits student: (applicable to students who enrolled to new course/add in new channels):

      1. Right-click on the Piranha Profits server and go to the "Privacy Setting", turn on "Direct Message" (this will allow the Bot to trigger your alert).
      2. Go to the Piranha Profits server and click on the "🛑🚨welcome-screen🚨🛑" channel.
      3. Interact with the Bot by clicking on the "Piranha Profits Bot", and, read and follow the instructions given by the Bot.
      4. At the end of the process, Bot will add you to the newly enrolled channels. 
      5. Please also ensure you turn off your "Direct Message" in the Piranha Profits server's Privacy setting after being added to the respective channels (refer to point 1).

      For NEW Piranha Profits student:

      1. Verify your phone number with Discord.
        1. Please ensure your phone number is active/in use, as the verification token will be sent to your phone number in order to chat in our channels.
      2. Right-click on the Piranha Profits server and go to the "Privacy Setting", turn on "Direct Message" (this will allow the Bot to trigger your alert).
      3. Go to the Piranha Profits server and click on the "🛑🚨welcome-screen🚨🛑" channel.
      4. Interact with the Bot by clicking on the "Piranha Profits Bot", and, read and follow the instructions given by the Bot.
        1. Follow the command carefully.
      5. Once successfully submitted your details, Bot will invite you to the respective channels you are supposed to be in. 
      6. Please also ensure you turn off your "Direct Message" in the Piranha Profits server's Privacy setting after being added to the respective channels (refer to point 1).

       

      Please note as for all our subscriptions (Ultimate Investors Playbook and Options Tactics Playbook), you are only allowed to chat after 7 days from the date of your purchase as part of our community guideline. This is to ensure that you have gone through all the videos in your subscription account via https://insight.piranhaprofits.com and to ensure a smooth transition. For On-Demand courses discussions will be after 30 days from your date of purchase. 

      However, you can still view and/or read the messages that was sent within the timeframe from your purchases.

       

      If you need any further assistance along the way, you may reach out to us via email at support@piranhaprofits.com, our team will be at their best to assist you!